CASA RELVAS
(Cantina in Alentejo, Redondo, Alentejo Centrale)
Prenota un'Esperienza
Recensioni
Una experiencia para repetir
Ana
Risposta da CASA RELVAS
Nos alegra enormemente saber que disfrutó de la visita a la bodega y de la cata de vinos y aceites. Para nosotros es un verdadero placer poder transmitir la pasión y el cariño que ponemos en cada detalle.
Comentarios como el suyo nos motivan a seguir trabajando para ofrecer experiencias memorables en el corazón del Alentejo.
Será un placer volver a recibirle en Casa Relvas siempre que lo desee, ¡las puertas estarán abiertas para usted!
Un cordial saludo,
Equipo Casa Relvas
Wine tasting with a crowd
The cons: a very large group ( 15-20 people) joined our group of 4. They were 20 minutes late so we had to wait for them. A few minutes late is ok, beyond that the tour/ tasting should have started without them. Once we arrived at the tasting room, they brought in 5 plates with cheese, meats and olives to share among the group. Toothpicks were provided so no one needed to touch the food directly. The large group ignored the toothpicks and grabbed everything with their hands. With the flu and covid still active, not a smart thing to do. My biggest objection was how the tasting was handled. It was more like a social hour at a bar. The woman running the tour walked around with the wine and poured the tastings to individual groups that were talking . Unfortunately when the group asked a question, no one else could hear the question so we couldn’t benefit from the conversation that they were having. After 3-5 minutes she would move on to the next group. Same thing happened, questions were asked which she answered to that group. None of the other participants in the tasting could hear the questions or answers. Finally after waiting for about 10 minutes she would talk to our group, pour the wine and spend a few minutes with us. This routine would start all over with the next wine. I don’t think that we, as a group of 4 received more than 10 minutes of her time or knowledge about Portugal wine. Considering the cost of the tour, I expected more interaction and information. At the end of the tour, nothing was mentioned about buying any wine before we left so we left without any purchases. Pretty disappointed in the tour. I could have learned as much or more at a wine store for a whole lot less money.
Start the tour on time. If people are late, too,bad. During the tasting, have everyone sit at tables with smaller servings of food, one plate for two people. No sharing with strangers in this time of Covid and the flu. One of the participants in my tasting would lick his fingers after each piece of cheese and then use his hands to grab an olive. Disgusting.. don’t treat it like a social hour, wedding or party. We came to learn about the wine. She should talk to the group and educate all of us.
Patricia
Risposta da CASA RELVAS
First of all, thank you for taking the time to share such a detailed review. We truly appreciate honest feedback, as it helps us improve.
We are sincerely sorry that your experience did not meet your expectations. What you described is not the standard we aim to deliver at Casa Relvas.
Regarding the delayed group, you are absolutely right — punctuality is essential, and your time should have been respected. We will reinforce this internally to ensure tours begin as scheduled.
Concerning the tasting format and food service, we also understand your discomfort. Creating a safe, structured and educational environment is extremely important to us. Your comments about the food handling and the dynamic of the tasting have been taken very seriously and will be addressed with our team.
Our goal is to provide a guided, informative and engaging experience where all guests can fully benefit from the knowledge shared. We regret that this was not your experience.
We would truly appreciate the opportunity to welcome you back as our guests, complimentary, so that we can offer you the level of service and wine education that represents Casa Relvas at its best.
Please feel free to contact us directly should you ever plan to return to the Alentejo. It would be a pleasure to host you again.
Kind regards,
Casa Relvas Team
Éducative, enrichissante et plaisante
Sonia
Risposta da CASA RELVAS
Ce fut un immense plaisir de vous recevoir. À la Casa Relvas, nous accueillons toujours avec beaucoup de passion. Nous serions ravis de vous revoir à nouveau. Merci encore !
Cantina e Vini
La cantina Casa Relvas, situata nel cuore della regione dell'Alentejo in Portogallo, è un'azienda a conduzione familiare con un ricco patrimonio di generazioni. Conosciuta per il suo profondo legame con la terra e la passione per la viticoltura, Casa Relvas si dedica alla produzione di vini che riflettono il terroir unico dell'Alentejo. Immersa in uno splendido paesaggio di vigneti, la tenuta offre ai visitatori un'esperienza coinvolgente in cui possono esplorare sia la bellezza naturale che il processo di vinificazione che caratterizza la cantina. Le visite guidate permettono agli ospiti di attraversare i vigneti e le moderne strutture di vinificazione, comprendendo l'attenta lavorazione artigianale che si cela dietro ogni bottiglia. La sostenibilità e l'innovazione sono i valori fondamentali di Casa Relvas, che garantisce che ogni fase della produzione rispetti la terra e si spinga oltre i confini della vinificazione. La cantina è la destinazione ideale per gli amanti del vino che vogliono sperimentare la vera essenza dell'Alentejo attraverso i suoi vini.
A Casa Relvas, ogni vino è una testimonianza della bellezza e della ricchezza del terroir dell'Alentejo. Dai rossi robusti ai bianchi frizzanti, la tenuta produce una gamma diversificata di vini che catturano il carattere distinto della regione. L'impegno della cantina per una viticoltura sostenibile è evidente nella qualità delle uve, nutrite dal clima caldo e dai terreni fertili dell'Alentejo. Le varietà più importanti includono uve autoctone portoghesi come l'Aragonez, l'Alicante Bouschet e la Touriga Nacional, che vengono trasformate in vini equilibrati ed espressivi che offrono complessità e freschezza. Ogni bottiglia incarna la ricerca dell'eccellenza della cantina, che fonde tecniche tradizionali e innovazioni moderne. I vini di Casa Relvas sono perfetti da abbinare a una varietà di piatti, dalla sostanziosa cucina portoghese alla più leggera cucina mediterranea, permettendo a ogni sorso di trasportare il bevitore nel cuore dell'Alentejo.
Servizi
Wireless Free
Parcheggio Gratuito
Vendita Vino
Pet Friendly
Spazi Meeting/Congressi