Vertraut von Weinliebhabern auf der ganzen Welt

I hate to complain, I don’t know if I’ve ever given a bad review but we thought it was going to be a hour and a half tour walking through the vineyards and learning some things with a tasting at the end. From out of the car to back on the road wasn’t even 40 minutes with over half that being the tasting. The lady who gave it was so old and sweet, but knew basically no English and could not respond to a question, even simple 3 or 4 words questions. We felt bad making her walk for 15 minutes as she pointed to red grapes and white grapes. Then up and down stairs to show us “fermentation”. I have never been on as awkward of a tour in my life. We read some reviews that said “just enough English to get by”’ but it was basically route memorization in two to five word groups. We tried using translation apps but it was just no use, my husband I just wanted to get out of there. It was really disappointing because this was the one winery tour we had scheduled and it was a huge letdown. I’m not trying to be mean and say we need a native English speaker, but it was basically just pointing at grapes and going inside. There was no walking of the fields or knowledge of anything. We never got more than 20 feet from the house. I think a refund is fair due to how far away what was delivered is from what was represented in the add.